💊Pharmacy & Health Retail$24B+ market·5,700+ pharmacies

AI Software for
Pharmacy & Health Retail
in Australia

Automate script management, grow MedsCheck revenue and build genuine patient relationships.

Australian community pharmacies and health retailers face dispensing volume pressure, PBS compliance obligations and increasing competition from online chemists and supermarket health products. The independent pharmacies that grow are those that use technology to deliver clinical services, retain script customers and optimise their retail mix — not just dispense faster.

$24B+
Australian pharmacy and health retail market
5,700+
community pharmacies in Australia
340M+
PBS prescriptions dispensed annually in Australia
$250
average annual revenue per patient — 70% at risk of lapsing

Common Challenges

What Australian Pharmacy Businesses Struggle With

These aren't hypothetical problems — they're costing Australian businesses in this sector millions in lost revenue and wasted hours every year.

Script Repeat and Reminder Management

Patients who don't pick up repeats and let chronic disease scripts lapse represent lost revenue and a clinical care risk.

Missed MedsCheck and Clinical Service Revenue

MedsChecks, Residential Medication Reviews and staged supply services are high-value PBS-funded services most pharmacies underdeliver.

Manual OTC and Retail Inventory

Without smart reordering, popular health products stock out during high demand periods while slow movers accumulate.

No Patient Communication Strategy

Community pharmacy lives on local loyalty — but most pharmacies have no systematic communication channel with their patient base.

Our Solutions

What We Build for Pharmacy Businesses

Every solution is built specifically for the Australian pharmacy context — local integrations, compliance requirements and operational realities baked in from day one.

01

Patient Engagement & Script Reminder System

Keep patients connected and compliant with automated script reminders and personalised health communication.

Automated repeat script ready and expiry reminder via SMS and app
Vaccination and health check appointment booking
Seasonal health campaign automation (flu, hay fever, diabetes management)
Patient portal: script history, medication list, dosage reminders
02

Clinical Services & MedsCheck Platform

Systematise your clinical services delivery and claim every eligible MedsCheck and RMR.

MedsCheck eligibility identification and patient invitation automation
Digital MedsCheck record with PBS claim trigger
Staged supply and DAA (dose administration aid) management system
Clinical services dashboard: revenue by service type and pharmacist
03

Retail Inventory Optimisation

Stock what sells, reorder before you run out and identify what's costing you margin.

POS sales analytics with category and supplier performance reporting
Automated reorder points with supplier EDI integration
Slow-mover and short-dated stock alerts with markdown recommendations
Xero integration for daily reconciliation of dispensary and retail revenue

Real Results

Measurable Business Outcomes

We measure success in dollars saved, hours recovered and revenue generated — not lines of code.

+26%
Script Adherence

Improvement in patient medication adherence with automated repeat reminder campaigns

+$18k/yr
MedsCheck Revenue

Average additional annual MedsCheck revenue per pharmacy after launching eligibility automation

-44%
Retail Stockout Reduction

Fewer OTC stockout events with automated reorder point management

Pre-built integrations for pharmacy businesses

PBS OnlineMedicare OnlineFred DispenseMinfosXeroStripeTyroChemist Warehouse APISigma Healthcare

Our Process

From Brief to Production in Days

01

30-Minute Discovery Call

Tell us about your pharmacy business — the problem you're solving and the revenue opportunity. We'll map out the right solution on the call.

02

Scoping & Fixed-Price Proposal (24 hrs)

Our AI architect agents analyse your requirements and produce a detailed scope, tech stack recommendation and fixed-price proposal within 24 hours.

03

Build Your Pharmacy Platform (48 hrs – 2 weeks)

Specialist AI agents — Frontend, Backend, QA and DevOps — build your pharmacy system in parallel, around the clock. You get daily progress updates and a staging environment to review.

04

Review, Handover & Go Live

You review on staging, we make any adjustments, then deploy to Australian cloud infrastructure. Full source code, documentation and 30 days of support included.

💊

Ready to transform your
Pharmacy & Health Retail business?

Book a free 30-minute strategy call — we'll scope your project, show you what's possible and give you a fixed-price proposal. No obligation, no lock-in.

Fixed pricing · Full source code · Data hosted in Australia · 30-day support

Explore other industry solutions

View all 12 Australian industries